Last updated 9 November 2026. Section 3 now covers the Gold free trial. On 1 November 2026 we added rules to keep people safe, in sections 1, 4 and 6. The new rules on pornography and graphic violence apply from 1 December 2026. Anything illegal was already banned.
These terms are the agreement between you and DM Tools Ltd (company number 13391167, 167–169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom; "we", "us") about your use of DM Tools at dm.tools and the tools on it (the "Service"). By creating an account or using the Service, you agree to them. If you do not agree, please do not use the Service.
Our Privacy Policy and Cookie Policy explain how we handle your information and form part of how we run the Service.
1. Your account
- You must be 13 or older. We do not check ages with ID or face scans: we rely on this rule and on reports, and if we learn that someone under 13 has an account, we close it. In Quebec, if you are under 14, a parent or guardian must agree before you create an account. If you are under 18, you need a parent or guardian's permission, and they must agree to these terms, before you subscribe or pay for anything.
- Give us accurate details and keep them up to date. Keep your password and sign-in methods to yourself; you are responsible for what happens under your account. Tell us promptly at [email protected] if you think someone else has got into it.
- One account is for one person. Do not sell, share or transfer it.
- You can delete your account at any time on your Account page. Deleting it cancels any subscription and removes your information as described in the Privacy Policy.
2. The Service and our plans
DM Tools has a free plan (Bronze) and paid plans (Silver and Gold). What each plan includes, and its limits (such as the number of campaigns, rooms, uploads and saved encounters), are shown on our pricing page. Features marked "coming soon" are plans, not promises.
We may improve, change or remove features and limits. If a change makes a paid plan materially worse, we will tell you in advance and you can cancel. If you move to a lower plan, you keep your existing content, but you may not be able to add to it or save changes until you are within that plan's limits.
3. Subscriptions and payments
- Paid plans are monthly subscriptions that renew automatically every month, at the price shown, until you cancel. There is no minimum term. Payments are taken by Stripe, and we never see or keep your card details. The price and currency are shown at checkout, along with any tax that applies.
- Gold free trial. Gold starts with a 14-day free trial, once per account: if you have had a trial or a paid subscription before, you pay from the first day. We take your card at the start but charge nothing during the trial. We email you a reminder 3 to 7 days before it ends. Unless you cancel before it ends, it carries on as a paid Gold subscription and the first payment is taken on the day it ends. After that first payment you have 14 days to change your mind: email [email protected] and we refund what you paid, less an amount in proportion to the time you have already had access. We email you when this period starts.
- Cancelling. You can cancel at any time from your Account page or the billing portal. You keep your paid features until the end of the period you have already paid for, and are not charged again. We email you to confirm, within 24 hours.
- Reminders. For subscriptions started after 1 November 2026, we email you a reminder 3 to 7 days before a payment, at least every 6 months.
- Failed payments. If a renewal payment fails, we give you a short grace period (currently 7 days) while Stripe retries. After that your account returns to the free plan.
- Price changes. If we change the price of your plan, we will give you at least 30 days' notice before it applies to your next renewal, and you can cancel before then.
- Your right to cancel. If you are a consumer, you have 14 days from subscribing to change your mind: email [email protected] to use this right. When you subscribe you ask us to start your plan straight away, so if you cancel in that period we will refund what you paid, less an amount in proportion to the time you have already had access. After that, we do not refund part-used months unless the law requires it or the problem is our fault.
- Donations. Donations are voluntary gifts. They do not give you any plan, goods or services, and are not refundable except where the law requires.
4. Your content
- It stays yours. Your campaigns, maps, token images, uploads and saved encounters belong to you (or to whoever you got them from).
- What we may do with it. You give us permission to store, process, resize and display your content, and to show it to the people you invite, as needed to run the Service for you. We do not use it for anything else and do not sell it.
- Only upload what you may. You promise that you own your content or have the right to use and share it, especially images and artwork. If you bought art from an artist or publisher, check its licence allows sharing it at your table in an online tool before you upload it. Do not upload anything illegal, abusive, hateful, infringing or harmful, or anything section 6 bans.
- Removing content. We do not check content before it goes live, but we look at everything reported to us and may remove content, or suspend or ban an account, if we think these terms or the law have been broken. Section 6 explains how. If you think something infringes your copyright or other rights, email [email protected] with the details and we will look at it promptly.
- Other people's content. In shared campaigns you may see content from other people. Be respectful, and do not copy or reuse it without their permission.
5. Acceptable use
Use the Service for running and playing tabletop games. You must not:
- break the law, or use the Service to harass, threaten, impersonate or abuse anyone;
- try to break, probe or get around our security, rate limits or plan limits, or access anyone else's account or data;
- overload the Service, or use bots, scrapers or scripts to collect data or to create accounts;
- upload viruses, tracking devices or anything designed to disrupt the Service or other people's use of it;
- copy, resell, reverse engineer or build a competing service from the Service, except for parts we publish under an open-source licence, which you may use under that licence;
- use the Service for advertising or to sell things.
6. Keeping people safe
These rules cover everything you upload, and the names you choose for yourself, your campaigns, rooms, tokens and maps. To report something, choose Report in a room's Menu or go to dm.tools/report. You do not need an account. Staying safe explains this for young people and parents.
What is not allowed
- Anything illegal. That includes child sexual abuse material, grooming, terrorist content, hate crime, threats, stalking, fraud, and intimate images shared without consent.
- Pornography.
- Content that encourages, promotes or gives instructions for suicide.
- Content that encourages, promotes or gives instructions for self-harm.
- Content that encourages, promotes or gives instructions for an eating disorder.
- Abuse aimed at someone's race, religion, sex, sexual orientation, disability or gender reassignment, or anything that stirs up hatred against them.
- Bullying.
- Content that encourages serious violence against someone, or explains how to do it.
- Realistic graphic violence or gore, whether it shows people, animals or fictional creatures. Ordinary fantasy art is fine: monsters, weapons and battles are part of the game. What is not allowed is art that looks real and shows serious injury in graphic detail.
- Content that encourages dangerous stunts or challenges.
- Content that encourages someone to take something harmful.
- Content that shames people for their body, or that promotes depression, hopelessness and despair.
How we deal with illegal content
- Terrorism content. We take it down as soon as we know about it, and we close accounts run by or for banned organisations.
- Intimate images shared without consent. We take them down, with any identical copies we know of, within 48 hours of a valid request. Remove an intimate image explains how.
- Child sexual abuse content and grooming. We hide it from everyone as soon as we know about it, keep it only as the law requires, and report it to the National Crime Agency. We look at these reports first.
- Other illegal content. We take it down as soon as we find it is illegal or breaks these rules.
We keep these to a minimum by limiting who can upload to paying members, limiting what can be uploaded, and showing uploads only to the people in a campaign. When anyone tells us about something, or we find it ourselves, we review it and take it down swiftly if it should not be here.
How we protect children
Everything on the list above is banned for everyone, so these rules are the same at every age. No child should come across any of it. If it gets through and we find out, we take it down swiftly, and we look at reports about risks to children first. Sign-up tells you about the age limit, and Staying safe explains how to get help.
We do not scan your content. We use no automated tools to detect or remove content. People tell us about problems, and we look at them.
What can happen. We can remove content, warn you, suspend or ban your account, and report what we find to the police or the National Crime Agency.
Reports, complaints and appeals. You can report something, appeal a decision or complain about how we handle things at dm.tools/report. How we handle reports explains the process. We review reports within 7 days, and sooner if anyone is at risk. Intimate images shared without consent come down within 48 hours of a valid request. We answer appeals within 14 days and complaints within 30 days. If we got it wrong, we put it right as far as we can.
7. Our rights, open source, and credits
The Service, its design, text and branding belong to us or our licensors. We give you a personal, non-exclusive permission to use it as these terms allow. The 3D tabletop behind Dungeons and the initiative tracker are published as open source under the GNU Affero General Public License v3.0 at github.com/nishbish/dm-tabletop (see Open source). That licence applies to that code, not to the hosted Service, our name and branding, your account or the content on the Service, including the token and map library.
Credits. The creature names and statistics in the initiative tracker come from the System Reference Document 5.1:
This work includes material taken from the System Reference Document 5.1 ("SRD 5.1") by Wizards of the Coast LLC and available at https://dnd.wizards.com/resources/systems-reference-document. The SRD 5.1 is licensed under the Creative Commons Attribution 4.0 International License available at https://creativecommons.org/licenses/by/4.0/legalcode.
DM Tools is an independent product. It is not affiliated with, endorsed by or sponsored by Wizards of the Coast. Dungeons & Dragons and D&D are trademarks of Wizards of the Coast LLC. Game terms such as the names of monsters, spells and items appear on the site only to describe the game, for example in Power word-le.
8. Availability
We work hard to keep the Service running, but we cannot promise it will always be available, error-free or free from interruptions. We may take it down for maintenance or changes. Please keep copies of anything important to you. If we ever close a paid plan permanently, we will give you notice and refund any time you have paid for but not used.
9. Our responsibility to you
- Nothing in these terms limits or excludes liability that cannot be limited by law, including for death or personal injury caused by negligence, for fraud, or your legal rights as a consumer (for example that the Service is provided with reasonable care and skill).
- Otherwise, we are responsible for losses that are a foreseeable result of us breaking these terms or our legal duties. We are not responsible for losses that were not foreseeable, for lost profits, business or data of a business user, or for problems caused by things outside our reasonable control, such as outages of internet, payment or hosting providers.
- If you use the Service for business, our total liability to you is limited to the amount you paid us in the 12 months before the problem.
- You are responsible for losses we suffer because you break these terms or the law.
10. Ending things
You may stop using the Service and delete your account at any time. We may suspend, ban or close your account if you seriously or repeatedly break these terms, and we will normally tell you why and how to appeal, unless the law or safety prevents us. A ban cancels any subscription. If we close a paid account without it being your fault, we will refund the unused part of what you have paid.
11. Changes to these terms
We may update these terms, for example when we add features or the law changes. We will change the date at the top, and for important changes we will give you at least 30 days' notice on the site or by email before they apply to you. By continuing to use the Service after that, you agree to the new terms; if you do not, you can cancel and delete your account.
12. Law and complaints
These terms are governed by the law of England and Wales, and its courts have jurisdiction, but if you live in Scotland or Northern Ireland you may also use your local courts, and you keep any rights you have as a consumer under the laws where you live. If something goes wrong, please email [email protected] first so we can put it right. For complaints about content or safety, see section 6.
13. General
These terms, the Privacy Policy and the Cookie Policy are the whole agreement between us about the Service. If a part of them turns out not to be enforceable, the rest still applies. If we do not enforce a right straight away, we have not given it up. You may not transfer your rights under these terms to anyone else; we may transfer ours to a company that takes over the Service.
14. Contact
DM Tools Ltd, 167–169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom. Email: [email protected].